If you have already received your order, please securely package the item and send it back to the seller within 14 days of letting us know that you want to cancel your order or return the product (we recommend you use a signed-for delivery service with proof of postage). Please note that you will have to bear the direct cost of returning the product.
As the seller's payment agent, we will process the refund directly to your payment card, in no more than:
Please don't destroy or throw away any product, even if it's faulty, before you've spoken to the seller and agreed that doing so won't affect any refund you may be entitled to.
Please note that you are liable for any diminished value of the product resulting from the handling of the product in any way other than what is necessary to establish the nature, characteristics and functioning of the product while you are responsible for it (this includes, in the context of a return, when the product is in transit back to the seller).
All sellers comply with our returns policy, giving you peace of mind when ordering. If you have any further questions, please get in touch with us at giftwrappedandgorgeous.co.uk/contact or call 01530 440441 and option1 to speak to our customer service team.
Unfortunately, some items are non-cancelable and non-refundable:
To avoid disappointment, please check ensure you have checked the product description to ensure whether an item is cancelable or non-cancelable before ordering.